// CaddyGo · Legal

Privacy policy

EigenInsight ("we", "us", or "our") operates the CaddyGo application for iPhone and Apple Watch (the "App"). This policy describes what data we collect, how we use it, and your choices.

Last updated — March 22, 2026

By using CaddyGo, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.

01 Data We Collect

1.1 Account Information

When you sign in with Apple, we may receive:

We store this information locally in the device Keychain. Your name and email are never sent to our servers.

1.2 Subscription Data

When you subscribe to CaddyGo Premium, your subscription is managed by RevenueCat, a third-party subscription management service. The following data is shared with RevenueCat:

RevenueCat communicates directly with Apple to verify purchase receipts. We do not collect or store any payment or financial information. All billing is handled by Apple through the App Store.

1.3 Location Data

We request location access only while using the App ("When In Use"). We do not access your location in the background.

1.4 Health and Fitness Data

On Apple Watch, CaddyGo records a golf workout via Apple HealthKit. With your authorization, we access the following data:

This health and fitness data is saved exclusively to Apple Health on your device. It is never transmitted to our servers or shared with any third party. We do not use health data for advertising, marketing, or data mining purposes, in compliance with Apple's HealthKit guidelines.

If you deny HealthKit authorization, the App will continue to function for GPS distances and scoring, but workout tracking will not be available.

1.5 Motion Data

On Apple Watch, we use device motion sensors (accelerometer, gyroscope, magnetometer) to determine your compass heading. This is used solely to orient the course map in your direction of play. Motion data is processed on-device in real time and is not stored or transmitted.

1.6 Scorecards

Your scorecards (course name, date, tee, par, and strokes per hole) are stored on your device and automatically synchronized across your devices via Apple iCloud (CloudKit). Your favorite courses are synchronized via iCloud Key-Value Store. This data is stored in your personal iCloud account, managed by Apple. It is never sent to our servers.

1.7 Usage Data

We collect usage events to understand how the App is used and improve it. These events include:

Usage events are sent to Mixpanel and are associated with a random device identifier, not your Apple ID or name.

1.8 Crash and Diagnostic Data

We use Firebase Crashlytics to collect crash reports, which include device model, operating system version, and the state of the App at the time of the crash. This data helps us identify and fix bugs.

1.9 Apple Search Ads Attribution

On first launch, we check whether you installed the App through an Apple Search Ad. If so, we receive anonymized campaign attribution data from Apple's AdServices framework. This data is sent to Mixpanel to measure the effectiveness of our advertising. We do not request the Identifier for Advertisers (IDFA) and do not use App Tracking Transparency.

02 Data We Do NOT Collect

We do not sell, rent, or trade your personal data to third parties.

03 How We Use Your Data

PurposeData UsedLegal Basis (GDPR)
Authenticate your accountApple ID identifierContract performance
Verify and manage your subscriptionUser identifier, subscription statusContract performance
Provide GPS distances during your roundLocation (Watch)Contract performance
Find courses near youLocation (iPhone)Consent
Track your golf workoutHeart rate, calories, distance, stepsConsent (HealthKit authorization)
Orient the course mapDevice motion / compass headingContract performance
Display wind conditionsCourse location coordinatesContract performance
Improve the App and fix bugsUsage events, crash reportsLegitimate interest
Measure advertising effectivenessSearch Ads attributionLegitimate interest

04 Third-Party Services

We share data with the following third-party services to operate the App. Each provider is contractually required to protect your data in accordance with applicable privacy laws.

ServiceProviderData SharedPurpose
Backend & DatabaseSupabaseUser identifier (UUID), authentication tokensUser authentication and API gateway
Subscription ManagementRevenueCatUser identifier (UUID), subscription statusManage subscriptions, verify entitlements, communicate with Apple for receipt validation
Course DataiGolfCourse search queries (name, location)Provide golf course information
WeatherApple WeatherKitCourse location coordinatesDisplay wind conditions on the course map
AnalyticsMixpanel (EU server)Usage events (see Section 1.7)Understand usage patterns to improve the App
Crash ReportingFirebase Crashlytics (Google)Crash logs, device infoIdentify and fix app crashes
AttributionApple AdServicesSearch Ads attribution tokenMeasure ad campaign effectiveness
Cloud SyncApple iCloud (CloudKit)Scorecards, favorite coursesSynchronize your data across your Apple devices

We do not share health or fitness data with any third party. Health data stays on your device in Apple Health.

05 Data Storage and Security

06 Data Retention and Deletion

DataRetentionHow to Delete
Account & all associated dataUntil you delete your accountSettings > Account > Delete Account in the App, or contact us at contact@eigeninsight.io
Account data (Keychain)Until you sign out, delete the App, or delete your accountSign out in the App, delete the App, or use Delete Account
Subscription data (server)Duration of subscription + as needed for support and legal complianceSettings > Account > Delete Account in the App, or contact us at contact@eigeninsight.io
Scorecards (local + iCloud)Until you delete them or delete your accountDelete individual scorecards in the App (deletion syncs across devices via iCloud), or use Delete Account
Favorite courses (local + iCloud)Until you remove them or delete your accountRemove from favorites in the App (syncs via iCloud), or use Delete Account
Health & fitness dataStored in Apple Health; we do not retain itDelete via the Apple Health app
Analytics eventsUp to 12 months (Mixpanel retention policy)Contact us for deletion
Crash logsUp to 90 days (Firebase retention policy)Automatically deleted after 90 days

07 Your Rights

Depending on your jurisdiction (including under the EU General Data Protection Regulation and California Consumer Privacy Act), you may have the right to:

To delete your account and all associated data, go to Settings > Account > Delete Account in the App. This permanently removes your subscription records from our servers and erases all local data from your device. For any other rights requests, email us at contact@eigeninsight.io. We will respond within 30 days.

You can also withdraw specific permissions at any time through your device settings:

08 Children's Privacy

CaddyGo is not directed at children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

09 International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States (Supabase, Firebase, RevenueCat) and the European Union (Mixpanel). We ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.

11 Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, contact us at:

EigenInsight
Email: contact@eigeninsight.io
Website: www.eigeninsight.io


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